Privacy policy.

CHBC—Custom Home Builder Calgary—collects information you choose to submit through the contact form or Flor chat, such as your name, contact details, project location, project type, planning stage and message.

How information is used

We use submitted information to understand your project, respond to your inquiry and coordinate a requested follow-up. Page, referrer and campaign information may be recorded with an inquiry so we can understand how visitors found CHBC.

Flor processing

Inquiries are routed through Flor, the assistant and communication platform used by CHBC. Flor processes the information needed to deliver the inquiry to the human team. You can review Flor’s privacy information.

Choices and safeguards

CHBC does not sell information submitted through this site. Information is limited to what is useful for the inquiry and retained only as needed for follow-up, operations and legal obligations. Do not submit highly sensitive personal or financial information through the public forms.

Access or correction

To request access, correction or deletion of information attached to an inquiry, use the contact form and clearly label the message as a privacy request.

Last updated September 4, 2026.